1. Introduction

OpenFenland ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website openfenland.sbs (the "Website") or use our styling services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register on our Website
  • Fill out a contact form
  • Subscribe to our newsletter
  • Book a styling consultation
  • Purchase our services
  • Participate in surveys or promotions

The personal information we may collect includes:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Payment information
  • Style preferences and clothing information
  • Body measurements and photographs (when provided for styling purposes)

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Referring URLs
  • Access times
  • Pages viewed

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

Types of cookies we use:

  • Essential Cookies: Necessary for the Website to function properly.
  • Analytical/Performance Cookies: Allow us to recognize and count visitors and see how visitors move around our Website.
  • Functionality Cookies: Enable the Website to provide enhanced functionality and personalization.
  • Targeting Cookies: Record your visit to the Website, the pages you visit, and the links you follow.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Website and services
  • Process transactions and send related information
  • Respond to your comments, questions, and requests
  • Send you technical notices, updates, security alerts, and support messages
  • Communicate with you about products, services, offers, promotions, and events
  • Personalize your experience on our Website
  • Monitor and analyze trends, usage, and activities in connection with our Website
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Protect the rights and property of OpenFenland and others

3.1 Styling Services-Specific Uses

For clients of our styling services, we may also use your information to:

  • Create and manage your style profile
  • Provide personalized styling recommendations
  • Maintain records of your styling preferences, body measurements, and purchase history
  • Communicate with you about appointments and service updates

4. How We Share Your Information

We may share your information in the following situations:

4.1 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.2 For Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.3 With Your Consent

We may disclose your personal information for any other purpose with your consent.

4.4 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4.5 To Protect Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission or storage of information can be entirely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to withdraw consent where we rely on consent to process your information
  • The right to object to processing of your personal information
  • The right to data portability
  • The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us at [email protected].

8. International Data Transfers

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal information, to the United Kingdom and process it there.

9. Third-Party Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By phone: +44 2399 663834
  • By mail: 7 Richardson Square, Helenaland, RG14 2EL, United Kingdom