Welcome to OpenFenland ("Company", "we", "our", "us")! As you have clicked on our Terms & Conditions, you have shown interest in our services. These Terms & Conditions, along with our Privacy Policy and Refund Policy, govern your use of our website located at openfenland.sbs (together or individually "Service") and any styling services we provide.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
By creating an account on our website, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including your name, address, phone number, credit card information, billing address, and any styling-related information requested by us.
All fees for our styling services are clearly stated on our website and/or will be communicated to you before services commence. All fees are in British Pounds (£) and are subject to change. We will provide notice of any fee changes by updating our website or communicating directly with clients with upcoming appointments.
Payment is required at the time of booking for all services. For certain packages or extended service agreements, payment plans may be available as specified at the time of purchase. You agree to provide current, complete and accurate purchase and account information for all purchases made via the Service.
If you fail to pay any installment of a payment plan by the due date, we reserve the right to suspend services until payment is received. A late payment fee of £25 may be applied to overdue payments.
Appointments for styling services can be booked through our website, via email, or by phone. Appointment times are subject to stylist availability.
All appointments will be confirmed via email. It is your responsibility to ensure the appointment details are correct and to notify us of any discrepancies.
We understand that circumstances may arise that require you to reschedule or cancel your appointment. Our cancellation policy is as follows:
Exceptional circumstances will be considered on a case-by-case basis.
Requests to reschedule appointments must be made at least 24 hours before the scheduled appointment time. Rescheduling requests made with less notice may be treated as cancellations subject to our cancellation policy.
If you arrive late for your appointment, your session may be shortened to accommodate the stylist's schedule, with full service fees still applying. If you are more than 15 minutes late, we reserve the right to treat this as a no-show.
OpenFenland offers various styling services as described on our website. While we strive to accurately represent our services, specific outcomes cannot be guaranteed as styling results depend on various factors including but not limited to individual features, personal preferences, and available wardrobe items.
To ensure optimal service delivery, you agree to:
Our stylists provide recommendations based on their professional expertise, but the final decision on implementing these recommendations rests with you. We do not guarantee specific outcomes such as job offers, romantic success, or other personal achievements as a result of our styling services.
Some services may allow you to submit content such as photos of yourself, your wardrobe, or style preferences ("User Content"). You retain all rights in, and are solely responsible for, the User Content you submit.
By submitting User Content, you grant OpenFenland a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, and display such content for the purpose of providing our styling services to you.
If you provide testimonials or reviews of our services, you grant us permission to use these, along with your name and profile picture, for marketing and promotional purposes. If you wish to withdraw this permission, please contact us at [email protected].
The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of OpenFenland and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of OpenFenland.
Any styling guides, lookbooks, or other materials created specifically for you as part of our services are for your personal use only. You may not reproduce, distribute, or create derivative works based on these materials without our express permission.
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
OpenFenland, its subsidiaries, affiliates, and its licensors do not warrant that:
To the maximum extent permitted by applicable law, in no event shall OpenFenland, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Our total liability to you for all claims arising from or related to the Services will not exceed the amount paid by you to OpenFenland for the Services giving rise to the claim.
You agree to defend, indemnify and hold harmless OpenFenland and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
If you have any questions about these Terms, please contact us: